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Rights & Responsibilities

Vision Loss Rehabilitation Nova Scotia is committed to respecting and upholding your rights, and providing you with high-quality rehabilitation therapy to help you regain your independence, safety, mobility and emotional well-being after a loss of sight.​

You have the​ righ​t to:

  • Be treated with respect and dignity

  • Receive comprehensive information and services in a timely and appropriate manner

  • Work with Vision Loss Rehabilitation Nova Scotia's certified specialists to develop a personalized rehabilitation plan based upon your goals

  • Have opportunities to provide feedback about Vision Loss Rehabilitation Nova Scotia and our services by using our online feedback form

  • Receive any information you request in the communication method and format you prefer

  • Have your personal information kept confidential and secure

We also ask you to adhere to the following​ important responsibilities and requirements:

  • Use our contact form as soon as possible if you need to cancel or reschedule an appointment; 24 hours' notice is requested

  • Prepare for and participate in your therapeutic appointments, and reinforce skills through ongoing practice

  • Tell Vision Loss Rehabilitation Nova Scotia if your personal information changes

  • Provide a safe working environment for Vision Loss Rehabilitation Nova Scotia specialists

  • Respect Vision Loss Rehabilitation Nova Scotia specialists, property and equipment